Conditions of Use

Terms of Use.

Our online store, is listed in the official register of suppliers awarded contracts from a distance, kept by the Ministry of Labour & Social Security. Protocol number Z2-3549/4-3-11 .

Use of this site (custom product, service use, navigation, etc.) indicating agreement with the Legal Terms of Use. Please read them carefully before using. For this reason, the primary concern of the general partnership "poliklono" is the juxtaposition of the following conditions governing the rights and obligations to all of you visiting the website, which aims to inform you of your rights and obligations and your convenience in searching for and finding the products you want to buy from the store.

1. Application
1.1 This Agreement covers all products sold exclusively through the website Any deviation from this Contract must be confirmed in writing poliklono. Any other Terms and Conditions are excluded.
1.2. Browsing the site and sending orders implies acceptance of this Agreement and all terms thereof. It is prohibited to use the site for any unlawful and contrary to the terms of this contract purpose.
1.3. poliklono is committed to accuracy, truth and completeness of the information listed in the online store, both as to the identity of the company, and the services provided through e-commerce transactions. poliklono, in good faith, does not and is not responsible for errors due to an error in the recording of electronic data store.

2. User Responsibility
2.1 Users agree and undertake not to use the electronic shop by brand poliklono for: 1. shipment, publish, send by e-mail or otherwise transmit any Content that is illegal for any reason, causing injury and unlawful attack on poliklono or any third party or breach confidentiality or privacy of any person information 2. shipment, publish, send by e-mail or otherwise transmit any content that causes a breach of morality, social values, 3. shipment, publish, send by e-mail or otherwise transmit any content that users have no right to transmit under law or by valid contracts (such as inside information, proprietary and confidential information learned or disclosed as part of labor relations or covered by confidentiality agreements), 4. shipment, publish, send by e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, 5. shipment, publish, send by e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destruction or equipment of any of the software or hardware, 6. intentional or unintentional violation of applicable law or provisions, 7. Harassment of third parties in any way, 8. collect or store personal data about other users.
2.2 The links in this area will let you leave the website poliklono. Associated Sites are not under the control of poliklono and poliklono is not responsible for the content of any associated web site or any link contained in an associated web site, or any changes or updates to such sites. poliklono is not responsible for the emission system or for any form of transmission received from any linked site. poliklono provide you these links only as a convenience and the inclusion of any link does not imply the endorsement by poliklono website.

3. User Account
3.1 When using the e-shop site in terms of the user, he or she is Responsible for maintaining the confidentiality of account information (e-mail, username and password), and to prevent use of that account by unauthorized persons.
3.2 poliklono is not responsible for acts involving and linked to in any way use the site (cf. the communication with poliklono and submit orders) where notice by you to any third party personal data subscriber (including, without limitation, username and password, the subscriber).
3.3 poliklono is entitled at any time at its discretion require you to modify or verify the user name , Password, the e-mail address or other personal information of the subscriber.
3.4 International Users. This site, controlled by poliklono which is based in Thessaloniki (Greece) and is managed and operated within the Greek territory. For this reason the use of this website and the ordering of the products outside Greece, in whose territory it is illegal to buy such products, is prohibited. This company does not guarantee that the products sold may be sold and purchased in the territory of the user, in that the user is solely responsible for complying with the relevant legislation of the territory.

4. Security
4.1 poliklono recognizes the importance of the issue of security of personal data, and electronic transactions and has taken all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to the personal information of users safeguarded as confidential.
4.2 The safety of the shop poliklono is achieved through the following methods:
* Identify Customer The codes used to identify you are two: the user name (Username) and Password subscriber (Password), who each time you enter you provide access securely to your personal information. You have the ability to modify the subscribers password (password) as often as you wish. The only one who has access to your information you are through the above code and you are solely responsible for maintaining the privacy of third parties. In case of loss or leakage should be an immediate warning us, otherwise the store poliklono is not responsible for the use of secret code by an unauthorized person. The online store poliklono in no way disclose or publish your personal data and information entrusted to us. The personal data you share with us with your membership are used exclusively for the execution of your transactions. All information is kept safely.
* Personal Data - Trade Secret The user information (name, occupation, address, home address, etc.) and transactions for users of the shop are restricted, as in ordinary commercial transactions in the store. More specifically detail the issue of data protection apply as provided and agreed in the Privacy page

5. Limitation of liability from the use of the site
5.1 provided by poliklono as it is and as available. poliklono cannot make any representation or warranty of any kind, expressed or implied as to the operation of the e-shop and the information, content, materials or products contained therein. For this reason, users of this site agree to use this on their own responsibility.
5.2 poliklono cannot guarantee that the site the servers or emails sent from poliklono cannot contain viruses or other harmful elements. However it will make any effort to avoid such situations. poliklono is not responsible for damage of any kind that can be achieved by the use of the site, including but not limited, to direct, indirect, incidental, incidental and consequential damages.
5.3 poliklono in transactions from the online store is not responsible for any damages that arise from the execution or the order or to delay enforcement for any reason. The online store branded poliklono cannot guarantee for the availability of products, but undertakes to promptly inform customers of the non-availability. The online store provides the content (lch information, names, photos, illustrations), products and services available through the website "as is". In any case poliklono not civilly or criminally liable for any damages (indirect, special or consequential, which, without limitation, alternatively and / or cumulative form of loss of profits, data, lost profits, compensation, etc.) that may be been visiting the shop or from third reason is related to the operation or not and / or use of this website and / or inability to provide services and / or products and / or information provided by him and / or any non- authorized third party interventions to products and / or services and / or information available through it.

6. Copyright
6.1 Any material, trademark or other content of this site is an asset and subject to the relevant legislation on protection of intellectual property. It is protected by copyright law and poliklono and other parties who have delegated to it the above materials to promote products. Reproduction of the contents of this site (or any portion thereof) for personal use, operation / removal / conversion / copy / rent / debt / publicity and promotion and for any reason by a third party without a written permission from poliklono or third parties who have transferred these materials to promote their products.
6.2 poliklono gives users a limited license to access and make personal use of the site and does not store data in it (other than downloading, which allows a similar expression) or amend, in whole or in part, except with the written consent of poliklono. This license does not include the right to resale or commercial use of this site or its contents. In addition, prohibited the collection and use of any lists, product descriptions or prices, any indirect use of the site and its contents in, any downloading or copying of data and information for the benefit of another entity, commercial or otherwise, and finally, the use of any tool collection data tools (data mining, robots, or similar gathering and extraction tools for data). Strictly prohibited to reproduce, copy, sell, resell, visit or any form of exploitation of some or all of the site, for any commercial purpose without the written consent of poliklono.
6.3 Copyright Complaints: poliklono and e-Store respect the intellectual property of others. If you feel that any type of material has been copied in a way that constitutes copyright infringement, please contact us.

7. Orders
7.1 Orders must be received in writing via the Internet through the online ordering system and delivery of the order can be found at and is binding only if accepted by poliklono with relevant Order Confirmation, which is recorded in the systems of poliklono, the display of the user and sent by mail upon submission of the request. These forms requested personal information (name and shipping address) and financial information (credit card number and expiration date). If there is any problem in this submission we will use the information you provide to contact you.
7.2 It is your responsibility to check the Order Confirmation and notify immediately in writing (e) the poliklono (within 1 hour after hour of receiving the Order Confirmation email alerts) for any error, otherwise the information specified in the Order Confirmation will apply to this Convention.
7.3 poliklono retains the discretion to refuse to provide service, cancellation of user accounts and delete, change content, or cancel orders.

8. Price and payment terms
8.1 Except where otherwise noted, the list price displayed for products on the Online Store represents the retail price of products including VAT. The appropriate amount of VAT will be added before the final confirmation of purchase. In the case of selling products in the form of package, the sum of the individual products, may not equal the value of the package products. For products sold by poliklono, the price charged to the customer is current at the time of order. Change this value in the longer term in no way affects the price of the product or service that the customer will be charged. Despite the fact that poliklono endeavor, a small number of products on the list, may be priced with errors. If you realize a pricing error we will take the following actions: If the correct value of the product is lower than our stated price, we will charge the lower amount and send you the product. If the correct value of the product is higher than our stated price, at our discretion whether we will contact you before dispatch or cancel your order and notify you of cancellation.
8.2 Payment is due before delivery of the product and can be done with one of the following payment methods:
Within Greece
1. Payment by cash on receipt of order.
2. Payment on placement of order by credit / debit card in a safe environment of electronic transactions through PAYPAL
3. Deposit into account:
IBAN GR1001204060000000028855176
IBAN GR5401102190000021974677029
3. EUROBANK ACCOUNT NUMBER 0026-0211-64-0100460646
IBAN GR4802602110000640100460646
4. ALPHA BANK ACCOUNT NUMBER 706-002101-209360
IBAN GR0301407060706002101209360
* To send the order required to send photocopy of bank receipt by fax to 00302310 437186.
1. Payment on placement of order by credit / debit card in a safe environment of electronic transactions through PAYPAL
2. Deposit into account:
IBAN GR1001204060000000028855176
IBAN GR5401102190000021974677029
3. EUROBANK ACCOUNT NUMBER 0026-0211-64-0100460646
IBAN GR4802602110000640100460646
4. ALPHA BANK ACCOUNT NUMBER 706-002101-209360
IBAN GR0301407060706002101209360
* To send the order required to send photocopy of bank receipt by fax to 00302310 437186.

9. Product Descriptions
9.1 poliklono is trying to be as accurate as possible on the Characteristic of the products sold, as these features appear on the site. However, poliklono is not responsible if the features or other content related to the sale of products are inaccurate, incomplete, not updated or otherwise in error.

10. Delvery - Property - Risk
10.1 The products can be shipped anywhere within the Greek territory and within the European Union countries. The products will be sent to the address you have indicated in the order by courier (courier). The items will be shipped via the Greek Post Office for some areas is not possible through courier service. In areas where it is not possible to send your order by courier service, delivery time is provided by the Greek Post Office. Missions will take place daily, except Saturdays, Sundays and holidays. Larger packages will be sent to nationwide transport company in consultation with the client. Shippment abroad will only be made by the Greek Post Office unless otherwise agreement for dispatch to the customer.
10.2 The cost of shipment is 5.00 euro per order total weight to 3 Kgrs. while for orders total weight over 3 Kgrs, the fee is 1,00 euro for every extra kilogram up to maximum pack weight 25 kgrs . For areas outside the network service (courier), inaccessible, shipping costs will vary. You will be notified that your site is inaccessible and therefore the cost of transport after the Order Confirmation in writing within a period of approximately 24 hours. If you do not agree with the transportation costs are eligible within 2 hours of receipt of relevant information to request a correction or cancellation. The passage of time this will be evidence of the agreement and acceptance by you of the cost of transport.
10.3 The time of delivery specified in the Order Confirmation is approximate. poliklono will endeavor to send you products no later than 3 business days (Monday through Friday) days from the day when sent and confirmed the order as agreed in Article 5 hereof. The ownership of the Product is transferred after full payment and the risk passes on delivery.
10.4 poliklono is not responsible for delays in performance (including delivery) due to circumstances not attributable to fault or due to force majeure and shall be entitled to an extension of time for execution. Examples could be strikes, terrorism, war, problems with suppliers / transport / production, currency fluctuations, governmental or legislative acts and natural disasters. If such incidents last more than 2 months, this Agreement may be terminated by either party without compensation.
10.5 The products will be delivered safely and discrete. Packed with registered mail or courier in your hands, according to these distinctions. In each case the shipping costs charged to the customer.

11. Your obligations as a Customer
You are responsible for:
11.1 The selection of your product and its suitability for your purposes
11.2 The costs of communication (phone or fax) of poliklono, if any.

12. Withdrawal-Returns-Consumer Rights
12.1 You have the right to return products purchased, without penalty and without justification within 10 working days from the date of receipt of goods. In this case you only charge the direct cost of returning goods and the cost of sending the original to you.
12.2 Returns are accepted only if the products you wish to return in the same condition as received, ie without having unsealed or has violated the packaging and certainly not used, along with the invoice.
12.3 For the avoidance of your own suffering, it is advisable to check carefully the time of delivery of your order on the condition of the products and their packaging intact, in order to detect any obvious defects, such as damaged goods or shortage of product.
12.4 For your desire to return products purchased from our online shop you must notify us in writing (fax. 00302313-018904) and by phone (00302310437186) stating date / purchase receipt number as the ground return) in the That 10-day period. Provided that you receive written approval from the return poliklono. The address on which to send the products to be returned is 145 Ioanni Pasalidi str. Kalamaria, Thessaloniki PO 55133 and required by registered post or courier at the cost of the buyer (sender).
12.5 In case of refund and depending one how you chose to pay for your order and the way to prepare the return, the refund will be completed within 30 days from the date we receive the products. The refund will be made in the same way and made the payment.
12.6 This Agreement shall not affect any consumer rights provided by law.

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